Yes, nationwide. Every COD order is confirmed on WhatsApp first, and orders over Rs 20,000 need a Rs 500 advance (deducted from the amount you pay the rider). Keep the exact amount and your original CNIC ready; the courier checks it before handing over the parcel.

Two to four working days nationwide, and next working day in Islamabad, Rawalpindi, Lahore and Karachi with express delivery.

Yes. We buy only through authorised channels, and every device carries the brand’s scratch code, which you can check on the brand’s own website – our Verify page links to each brand’s checker and shows how.

Use the Pod Finder: pick your device to see every pod, coil and battery that fits it (or pick a pod to see which devices it fits). Product pages list them too. Still unsure? Send us your device model and we’ll tell you exactly what to order.

Scratch the anti-counterfeit label on the box and enter the code at tokyoejuice.com/anti-counterfeiting. Every bottle we ship is checked before dispatch.

Message us on WhatsApp with your order number and a short video. Faults within 7 days are replaced; after that we handle the manufacturer warranty for you.